On Wednesday April 1, 2015 Cambridge Housing Authority will welcome its 2015 cohort of participants for the This Way Ahead (TWA) program, in partnership with GAP Inc.
This Way Ahead (TWA), a partnership between GAP Inc. and Cambridge Housing Authority (CHA), is a rigorous, 10-month customer service and work readiness training program. Participants engage in 16 interactive workshops, over the span of 8 weeks, which are designed to help gain the skills and confidence necessary for delivering excellent customer service.
The workshops, led by CHA staff and managers from the GAP, Old Navy, and Banana Republic stores, create a culture of accountability and professionalism that mirrors the high standards of the retail and customer service environment. Upon completion of the 8-week workshop training, participants compete for paid summer internships at GAP, Old Navy, and Banana Republic stores, along with other local customer-service oriented businesses.
You can find out more about CHA's TWA partnerships and program by following the links below:
About Cambridge Housing Authority: CHA is a national leader in the development, management and administration of subsidized affordable housing for low-income elderly, family and disabled households. Our mission is to develop and manage safe, good-quality, affordable housing for low-income individuals and families in a manner that promotes citizenship, community, and self-reliance. CHA provides housing assistance to more than 5,000 low-income households in one of the highest-cost rental markets in the country.
About GAP Inc: Gap Inc. is a leading global retailer offering clothing, accessories, and personal care products for men, women, and children under the Gap, Banana Republic, Old Navy, Piperlime, Athleta, and Intermix brands. Fiscal year 2014 net sales were $16.4 billion. Gap Inc. products are available for purchase in more than 90 countries worldwide through about 3,300 company-operated stores, over 400 franchise stores, and e-commerce sites. For more information, please visit www.gapinc.com.