Accountable to the CHA Board of Commissioners, the Executive Department provides strategic vision, leadership and oversight to all of the Agency’s operations.


The Fiscal Department processes all of CHA’s financial transactions. The department promotes high standards of fiduciary responsibility, accurate record keeping, and financial reporting.

Human Resources

The Human Resources Department provides support to CHA employees and recruits and hires competent, dedicated talent for the Agency. 

Information Technology

The Information Technology (IT) Department oversees CHA’s technological assets. CHA IT supports staff by providing them the secure and highly available technological tools they need to pursue the agency’s mission.

Leased Housing

The Leased Housing Department administers the Agency’s state and federal housing voucher programs. Housing vouchers help low-income households afford market rate rental units in and around Cambridge.


The Legal Department provides support and advises all CHA departments in matters involving federal, state, and local laws and regulations, as well as enforcement of CHA’s lease.  With a specific focus on customer service and compliance,  the Legal Department is also responsible for drafting, implementing, and training staff on a variety of policies and procedures including Reasonable Accommodations, Limited English Proficiency, and the Violence Against Women Act.  


The Operations Department is responsible for managing and maintaining the Agency’s Federal and State Public Housing inventory They also manage the tenant selection process.

Planning & Development

The Planning and Development Department is responsible for securing funding and rehabilitating the Agency’s Federal and State Public Housing inventory. They also develop new affordable rental housing for households on our waiting lists through CHA’s affiliate non-profits.

Policy & Communications

The Policy and Communications Department oversees the Agency’s policy development and evaluation, internal and external reporting, quality control, legislative, and public relations functions.

Resident Services

The Resident Services Department manages a wide range of programs that help individuals and families gain the skills, experience, and education required for the social and economic mainstream.