A dispute between a resident and management should first be brought to the attention of a District Manager. If the matter can still not be settled, all residents of CHA managed buildings have a right to file a file a grievance through the Legal Department. To do so, you may file a “Request for Hearing” form which can be obtained … Read More

Rent statements are mailed at the beginning of every month. If you did not receive a rent statement, please obtain one through your management office.

When your name is near the top of a SBWL, and an appropriately sized apartment from that SBWL will become available soon, you will be contacted by the Operations Tenant Selection staff at that CHA central office to come in for a screening appointment. It will be important that you promptly provide all the requested documentation required for the screening … Read More

After submitting a pre-application online, you may apply to additional site-based wait lists SBWLs by submitting a new pre-application online. Each pre-application you submit receives a new date and time of application for the additional SBWLs you have chosen. Generally, the date and time of your previous pre-application for other waitlists will not change. You may remove your name from … Read More

Generally, pre-applications are processed by CHA within 30 days of confirmation. Applicants should wait 30 days from the time of submission of a pre-application to make changes. Notify CHA of any changes in your information. Once you have submitted a pre-application, it is your responsibility to notify CHA of any changes in your household composition, contact information, income and/or selection … Read More

Under CHA’s Family and Elderly Housing programs, you select the site-based wait list (SBWL) only for the properties where you are willing to reside. Individuals and families who are screened and found eligible for one of our Family and Elderly Housing programs will be offered an apartment at the relevant property when one becomes available. Refusal of the offer without … Read More

Applicants can claim one or more of the following preferences on their pre-application (to be verified at the time of screening). Applicants with a preference have priority on the waitlists over applicants without a preference. All of the preferences listed below carry equal weight and are not ranked or combined to give certain applicants more priority points or a “higher” … Read More

If you want your name placed on any of Cambridge Housing Authority’s (CHA) waitlists, complete the pre- application on our Info for Applicants page. If you fail to complete the online pre-application correctly, your name will NOT be placed on any of the waitlists. You will receive a confirmation number when you have successfully submitted your pre-application.

To be eligible for an apartment offer your income may not exceed the following amounts based on household size. For example, if you apply for a property within the New Construction (NC) program and your household consists of 3 persons (including adults and children), and your total household income is greater than $53,350 your household will NOT be eligible. The … Read More

Cambridge Housing Authority’s (CHA) Family and Elderly Housing Program consists of apartment complexes (also known as developments) and individual apartments in which the subsidy is property-based (attached to the apartment, and not mobile (attached to the tenant). Within the Family and Elderly Housing Program, there are different types of sub-programs, with slightly different rules, with the biggest difference being the … Read More