All people who get leased up are assigned a Leasing Officer at CHA. To find out who the Leasing Officer is you can call the main number at CHA 617-864-3020 and ask OR visit the Landlord Portal and view the My Families tab.

This should be handled as the LL would handle any tenant not paying their rent. The LL should note it as a lease violation. The LL can also contact a legal services department to receive guidance on how this process works.

Units only need to be de-leaded if the potential tenant has children who are 5 years old and younger. If everyone is over 6 years old then no de-leading is needed.

The City of Cambridge Inspectional Department at 617-349-6100.

Yes, all units must be inspected before a lease is signed. If the unit is in the City of Cambridge the unit must be inspected by the Board of Heath (BOH). All other towns must be inspected by McCright and Associates.

The mutual agreement to terminate a lease is the tenant’s responsibility. This only applies if the potential tenant was previously in another apartment and would be signed between the previous landlord and the potential tenant.

An insurance binder is a required document that must be submitted with the RFTA. The insurance binder is a one page document that shows the unit being rented by the potential tenant is insured. In other words proof of insurance.

The first rent check will be a live check mailed to the LL because the bank needs to verify the direct deposit before it can start. Typically within 30 days the direct deposit is processed and the LL’s should start to receive their direct deposit.

This is for the LL to receive their rent faster and gives a way of the LL to track any payments made to them.

No the LL and tenant don’t need to go to CHA to sign the lease. They can sign the lease and then send it to CHA after the inspection has been passed.